BAG CHARM - BORRIS THE HAMSTER

EXCHANGE

• Exchanges must be requested within 3 days after the item is received
• The label and tags must remain intact and must not be cut
• The product must be unused and unwashed
• The requested exchange item must be in stock
• If the exchanged item has a higher price, the customer must pay the price difference
• If the exchanged item has a lower price, unfortunately, the price difference cannot be refunded
• If there is any defect in the item you received, we sincerely apologize for the inconvenience. If stock is still available, we will replace it with a new one. We will cover the return shipping cost to us. Please contact us via WhatsApp, and our admin will be happy to assist you.

REFUND

• Refund must be requested within 3 days after the item is received
• The label and tags must remain intact and must not be cut
• The product must be unused and unwashed